Warranty

All of our products come with a 1-year warranty against any defects except for the RMax and Gas Guzzler which include a 90-day warranty. Our reputation for treating customers right is well documented on Amazon and eBay. We want you to be happy!

GasTapper Limited Warranty

The limited warranty does NOT cover failures caused by:

• Leaving gas inside the pump/tubing to go stale over a period of time.
• Any modifications done to the pump or power cord.
• Operating the unit without a filter.

Any disassembly, modification, or abuse of this product voids this limited warranty.
If you have any questions on how to take advantage of this warranty, please do not hesitate to reach out to us.
If your unit is out of warranty, we do offer fast and affordable repairs or replacement parts.
Do not forget to click here and register your product to receive important product recalls or safety updates! You can also find the “Register my Product” button on our home page.

Please contact us by email or phone and we will arrange for a return or replacement.
Email is best and we typically reply within 1 hour during business hours
support@gentap.com or 602-490-3283

What happens when I want to return a defective product?

We will send you a prepaid label for return of the defective product.
Send the item back to us and as soon as we receive the item we will credit your card or account within 24 hours.

What if I just decide I don't want it?

We will send you a return label and ask that you cover the cost of return shipping. We do not have a restocking fee. Once we receive the product we will provide a full refund to your card or account.

What if the product to be returned has gas fumes? Can I ship it?

Please contact us. We have several solutions for this situation.