GasTapper Warranty and Returns
All of our products come with a 90 day warranty against any defects. Our reputation for treating customers right is well documented on Amazon and eBay. We want you to be happy.
Please contact us by email or phone and we will arrange for a return or replacement.
Email is best and we typically reply within 1 hour during business hours
Support@gentap.com or 951-708-1060
What happens when I want to return a defective product?
We will send you a prepaid label for return of the defective product.
Send the item back to us and as soon as we receive the item we will credit your card or account within 24 hours.
What if I just decide I don't want it?
We will send you a return label and ask that you cover the cost of return shipping. We do not have a restocking fee. Once we receive the product we will provide a full refund to your card or account.
What if the product to be returned has gas fumes? Can I ship it?
Please contact us. We have several solutions for this situation.
Please contact us by email or phone and we will arrange for a return or replacement.
Email is best and we typically reply within 1 hour during business hours
Support@gentap.com or 951-708-1060
What happens when I want to return a defective product?
We will send you a prepaid label for return of the defective product.
Send the item back to us and as soon as we receive the item we will credit your card or account within 24 hours.
What if I just decide I don't want it?
We will send you a return label and ask that you cover the cost of return shipping. We do not have a restocking fee. Once we receive the product we will provide a full refund to your card or account.
What if the product to be returned has gas fumes? Can I ship it?
Please contact us. We have several solutions for this situation.
